FAQs

What Is The Minimum Order?

You can order as few as ONE custom item and as many as 100,000.

Do You Offer Volume Discounts?

Absolutely, we have volume discounts starting at just 02 items.

You can have a discounts when you subscribes our website by receiving discount email.

Membership & Member discount

When you are a Member from Lotus Gifts Store, you will automatically receive an initial Member discount of 20% toward your Gifts Store purchase, excluding clearance and sale merchandise. This 20% discount is valid only at the time of the Membership purchase. You'll receive the 15% Member discount on all subsequent purchases.

If you are a current Members who did not purchase your Membership online, you can easily register and enter your Member number. Once your member number is added to your account, the price you see at checkout will automatically reflect your 15% discount. If you became a Member after registering on our website, you can add your Member number to your profile at any time by signing into My Account.

Please note that Memberships are free for members all the times. Contact us: sales@yeahgiftstore.com

What if I have a question about my order?

You can always reach us a order@yeahgiftstore.com and we will get back to you within 24 hours

What method of payment can I use?

We accept Visa, MasterCard, American Express, Discover, and PayPal Express Checkout.

Can I track my Orders?

We will email you tracking numbers as items in your order ship, or if there are updates on the status of your order. If you still have any questions or concerns about the status of your order, please contact our Customer Support team by emailing order@yeahgiftstore.com. For bulk orders, your sales account manager will email you a spreadsheet with all of the tracking numbers for your bulk order.

How Quickly Can I Get My Order?

For Gifts stuffs: You can get it within 3-7 business days. It is depend on your shipping rate choosing.

For Customized photo Shirts:

If you choose a style, color and size that we have in stock, and a DTG or vinyl decoration, your shirts will go into our printing queue and you may have them in 24 hours. If we need to order your shirts or use a special decorating technique, then it may take 2 to 10 days to complete the order. Be sure to let us know your deadline so we can provide your order in a timely manner. If you have a rush order, please contact your local store for more information on a delivery schedule.

What Does The Free Design/Artwork Include?

Our designers can take your photos, your logo, fonts and clip art and make a unique design just for you. Because our design services are free, we try to keep design times to 15 minutes. This allows us to keep pricing reasonable for our customers.

What is your return policy?

We stand by the quality of all Lotus Gifts products. All products that have been customized (etched, embroidered, etc) are not eligible for return unless they arrive with a manufacturer defect or have been damaged in shipping. Please note, any items that arrive damaged from shipping must be reported to Lotus Gifts Store within 5 days of receipt of item. Please contact our Customer Support team anytime by emailing order@yeahgiftstore.com. Our standard office hours are Monday - Friday 9AM - 5PM Pacific Standard Time. We will reply to your email within 24 hours during standard operating hours.

How do I return my Gifts for Lotus Gifts Store order?

Say it isn't so! Please contact our Customer Support team anytime by emailing order@yeahgiftstore.com. Once we have authorized the return, we will send you information on where to send your items for return. We will need you to securely repackage your merchandise and cover or remove any original mailing address label or carrier barcodes from the package.